Cafu does not offer free delivery in UAE.
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Cafu charges a fixed rate of AED 16 for standard orders. However, shipping fees may vary during promotions or for remote areas. You can check the final shipping cost at checkout before confirming your order.
Cafu offers same day delivery all across UAE with no cut-off time.
Cafu accept payments via bank cards (Visa, MasterCard, American Express) and Apple Pay to pay for your orders.
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Cafu's refund policy is discretionary and typically applies only if a charge is deemed unjustifiable. Refunds, if approved, are processed to the original payment method within 24 to 48 hours.
You can contact Cafu via live chat, email ([email protected]) or phone at 800-692-238. Customer support is available 7 days a week to assist with returns, payments, coupons, or delivery questions.
To cancel a Cafu order in the UAE, you must do so at least 2 hours before your scheduled delivery time. Cancellations can be made through the Cafu app or by contacting customer support.
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